Reading concept

Customers · Inbox

Every channel, one inbox

Every conversation connects to its customer and car. The assistant drafts replies; a person sends them. Notifications offer the next action directly.

InboxCustomers, portals and partners in one list, every conversation with the car in question
Inbox3 are waiting for youSearch⌘K
For youAllDone
Today
Isabelle Moreau10:41Inquiry Chiron SportWednesday 14 clock fits. Can you send me the service book in advance...Answer is ready
AutoScout2410:02New request · Huracán SterratoLead from Lugano: test drive requested, call back by 12 o'clockCall back to 12:00
Markus Weber09:17911 Turbo (964)Is the 964 still available? I would be in Zürich on Saturday.Sat. 10:30 is free
Jean-Marc Dubois08:12Classic Driver · 288 GTOMy customer offers CHF 9,4 million for the 288 GTO if the provenance...
AXA Versicherungen07:48Proof of insurance SF90 SpiderFully comprehensive insurance from 01.10.2026, Proof as PDF in the appendix
Yesterday
Chiara BernasconiyesterdayTest drive SterratoIs 10 watch suitable for you? I'm bringing my husband with me.
Sophie LaurentyesterdayCall back requestedCall for 18:02, 2 Min Note: Purosangue, delivery in October
Dr. Thomas RüeggyesterdaySpeedstersLooking forward to the Speedster tonight.
It's aboutBugatti Chiron Sport4’800 km · Arrival 11:20CHF 3’320’000.–AvailableOpen file
Today

Hello Mr. Brunner, is the Chiron Sport still available? I would like to watch it in Zürich next week.

Isabelle Moreau · 10:24

Good afternoon Ms Moreau, he is available. I would be happy to show it to you on Tuesday or Wednesday from 14 p.m.

Luca Brunner · 10:28

Wednesday 14 clock fits. Can you send me the service book in advance?

Isabelle Moreau · 10:41
Draft your answernot yet sent

I would be happy to send you the service book and the report from the factory inspection in Molsheim as a PDF. On Wednesday at 14:00 the Chiron is ready for you in the showroom.

Service book Chiron.pdf14 pages
Factory inspection Molsheim.pdf6 pages
Marco Steiner places the scan in the file up to 11:00.
Check and sendEditDiscard
Message Isabelle Moreau
Every sender can be identifiedCustomers with photos, portals and partners with their symbols. Below each line is what has already been prepared.
The assistant designsThe answer is ready, with service book and inspection report attached. A human checks and sends.
Send closes the threadThe draft becomes a message as it progresses, the line loses its point.
inbox on iPhoneAll channels in one list, one reply with suggestion, one message with three actions
Swipe instead of searchSwiping to the left ends a conversation or leaves it for later. The car is next to everyone.
Suggestion with sourceThe suggestion takes the free appointment from the calendar and the receipts from the file. Send writes the history.
Act on the messageSend provenance, ask or answer the line, right on the lock screen.
Until the inbox is emptyAndrea Baumann in customer service: two answers are ready, she checks and sends, then the inbox is empty
For you, not everythingAndrea only sees what concerns her. Each line already contains the prepared answer.
Check, then sendA person sends. Read and the customer's answer are right below.
An empty inboxOnce everything has been answered, all that remains is peace: the inbox as an object and a number for the day.
NextMarketingA private evening from the invitation to the guest list